Welcome to Fresh Kicks Egypt.
By accessing or purchasing from our website freshkicks-eg.com, you agree to the following Terms & Conditions.
Please read them carefully.

1. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old (or using with parental supervision).

• You agree not to misuse the website or interfere with its functionality.

• All information you provide is accurate and up to date.

2. Product Information

We aim to provide accurate product details, images, and pricing.
However:

• Colors may vary slightly due to lighting or screen differences.

• Sizes may fit differently depending on the model.

• Prices and availability may change without prior notice.

3. Orders & Payments

• Orders are confirmed only after we contact you by phone or WhatsApp.

• We offer Cash on Delivery across Egypt.

• We reserve the right to cancel any order if the information provided is incomplete or suspicious.

4. Shipping & Delivery

• Delivery time is typically 1–2 days inside Cairo/Giza and 2–4 days for other areas.

• Delays caused by courier companies or incorrect customer information are not our responsibility.
  For full details, please see our Shipping Policy.

5. Returns & Exchanges

Our return window is 14 days from the date of delivery.
Products must be unused and in original packaging.
Some items such as socks and clearance products are non-returnable.
For full details, please see our Returns & Exchanges Policy.

6. Customer Responsibilities

By placing an order, you agree to:

• Provide accurate delivery information

• Answer confirmation calls/messages

• Receive the order at the arranged time

Repeated refusal of orders may lead to order restrictions.

7. Intellectual Property

All images, text, branding, and content on this website are the property of Fresh Kicks Egypt.
They may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Fresh Kicks Egypt is not responsible for:

• Delays caused by third-party couriers

• Misuse of products after purchase

• Any technical issues or downtime on the website

We will always do our best to assist customers and resolve issues quickly.

9. Privacy

We collect basic information needed to process your order.
Your data is kept confidential and never sold to third parties.
For details, please see our Privacy Policy.

10. Contact Us

For any questions regarding these Terms:

📞 WhatsApp: +20 101 220 9390
🌐 Website: freshkicks-eg.com