1. Delivery Time

We deliver across all Egypt within:

• 1–2 days inside Cairo & Giza

• 2–4 days to other governorates

Delivery may vary slightly on weekends or holidays.

2. Shipping Cost

• Shipping cost is shown at checkout.

• Some areas may have different rates based on the courier.

• Special offers or free delivery may apply on selected orders.

3. Order Processing

• Orders are processed within 24 hours of confirmation.

• We will call or text you to confirm before shipping.

4. Cash on Delivery (COD)

• We offer Cash on Delivery for all orders across Egypt.

• Please make sure your phone number is correct so the courier can contact you.

5. Delivery Issues

If your order is delayed, damaged, or lost:

• Contact us immediately via WhatsApp, and we will resolve it with the courier.

• If the item arrives damaged, you can return or exchange it instantly.